West Liberty Chamber of Commerce
Chief Operating Officer
Position Title: Chief Operating Officer (COO)
Reports to: Board of Directors
Application Deadline: February 12th, 2024
General Summary:
Responsible for recommending action to the Board of Directors for the continued success of the West Liberty Chamber of Commerce. The Chief Operating Officer develops, promotes, and plans events and functions, communicates effectively with the membership on needs, ideas, and opportunities, and develops and implements an annual budget and organizational plan that advances the general welfare and prosperity of West Liberty and our Chamber members. The COO is enthusiastic, creative, and well organized, and they are an excellent communicator capable of functioning well in an independent environment.
The COO will enjoy a flexible work schedule including work from home availability with the potential to move to full time work. They will also enjoy autonomy and a quick paced, ever-changing workday.
Duties and Responsibilities:
Chamber Development – Anticipate emerging and long-term planning needs of the Chamber. In conjunction with the Board, devise and implement a strategic plan and annual program of work to advance the Chamber’s mission, this includes event goals and dates, membership targets, an overall communications plan (website, social media, weekly newsletter, and annual events calendar), and an annual budget. The director should utilize by laws, precedence and evaluations as planning and implementation tools.
Board Relations – Build and maintain strong relationships and communications with the Board of Directors. Provide necessary leadership to garner full engagement of board members. Plan and organize committee and board meetings, and coordinate plans and agenda for these meetings.
Interpretation of Bylaws – The COO will ensure that the Chamber bylaws, are properly kept up to date and implemented. They will assist the Board and necessary committees in interpretation or amendment of bylaws as needed.
Membership Relations – Development and retention of current and future membership prospects. Keep consistent, strong lines of communication open between all parties, by encouraging member input and feedback, visiting members, and keeping up with community and tourism organizations. Execute annual membership campaign, member visits, and new member welcomes as necessary. Analyze and interpret the needs of members and make recommendations to increase membership value, engagement, and financial support. Act as a liaison between the board of directors, chamber members, and the community.
Finance – Formulate the Chamber’s budget along with the Board of Directors. Prepare financial guidelines for each event held by the Chamber and ensure events follow budgetary guidelines to meet goals of each event. In addition, the Executive Director is responsible for tracking and recording incoming and outgoing funds through QuickBooks.
Events/Community Outreach – The COO will present event opportunities to the Board of Directors and will oversee all event preparation, utilizing volunteers to carry out event objectives. The Director will work to garner community support as well as sponsorship for events as needed. Each new and existing event must include a budget and receive approval from the Board of Directors.
Create advertising and marketing materials as necessary to heighten chamber/community participation. Prepare and update a monthly newsletter and annual advertising calendar and maintain a consistent social media presence. Grant writing experience is a bonus but is not a requirement.
Personal Characteristics and Experience:
- Passion for West Liberty
- Familiarity with the unique challenges of running a nonprofit; someone who understands the dynamics of a chamber of commerce or similar membership organization and who is genuinely interested in working effectively within that realm.
- Executive style that can generate respect and support from a wide range of constituents including large and small business, nonprofits, community groups, and elected leaders.
- Experience in understanding and developing accurate financial budgets, marketing plans, branding, and all other necessary plans to operate the day-to-day and long-term action plans of the West Liberty Chamber of Commerce.
- Motivational leader who can attract, retain, develop, and empower volunteers.
- A great listener who can articulate the Chamber mission and vision to retain and attract new members.
- Time management skills and an ability to prioritize responsibilities.
- Reliable, self-motivated, outgoing and ability to motivate others. Excellent verbal and written communication skills. Strong networking and leadership skills. Even temperament, even when under stress. Ability to function well as part of a multi-functional team. Presents a professional image whenever representing the Chamber.
Typical Physical Activity
- Speaking, hearing, reading, and understanding English. Spanish is a bonus!
- Repetitive motion
- Pushing/pulling/kneeling/bending
- Stooping/crouching
- Lifting and carrying
- Able to lift up to 50 pounds
- Reaching overhead
- Sitting, standing, walking for long periods of time
- Visual and mental concentration
Essential Qualifications
- Education/Life Experience: College degree in Business, Marketing, or Hospitality Management OR experience in a related field.
- Reliable attendance at events, committee, and board meetings, and during office hours.
- Able to work in a PC environment that uses Microsoft Word, Excel, PowerPoint, and well as internet, email, Canva, Quickbooks and other necessary programs needed to accomplish the job.
- Some graphic design, social media, and marketing experience preferred, or willingness to learn.
Certifications and licenses: Valid driver’s license required
Status: Part time
Start Date: March 1st, 2024
Please submit your resume to cassie@bigimprint.com.
West Liberty Foods
West Liberty Community School District
Contact the Chamber office to list your openings here!